Reclamations & Dispute Resolution

In case you are not happy about the product or service we have provided in any way, We encourage to act in following way:

- First contact us with contact form or by sending email to:

We do everything in our reach to get in to a resolution satisfying you, so please give us a change to correct whatever has gone wrong

In case you are still not satisfied, dispute resolution body in Finland is:

Consumer Disputes Board
Hämeentie 3
P.O. Box 306
tel. +358 29 566 5200

Inside European Union, also ODR (Online Dispute Resolution) system can be used to make a complaint about a good or service you bought over the internet and find a neutral third party ("dispute resolution body") to handle the dispute. You can find the system online at: